Frequently Asked Questions

Please read our FAQ before sending us a message.

What is the return policy?

You can return the product within 3 days from the date of receiving it in its original condition and refund the value of the order after deducting the shipping costs again unless there is an error in the manufacture.
And you can exchange the product within 14 days from the date of receiving it, and the replacement product will be shipped and the shipping paid again.
In the event of a manufacturing defect, incomplete shipping of the order, or shipping a different color or size than the required, the company bears the full shipping costs.
In the event of any problem, you can contact us through WhatsApp, call us, or by sending an email explaining the problem.
We wish you a happy shopping.

How long will the shipping process take?

From three days to seven days, according to the governorate.

What are the delivery fees for orders from the online store?

It varies from governorate to governorate, but the cost will be displayed when you check out the order

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